We dispatch orders daily, and generally goods ordered before 10.00 am are dispatched same day (Mon-Fri). Couriers require a signature for goods so please ensure that you give us a telephone number where you can be contacted prior to delivery.
We guarantee to refund any item you are not completely happy with when you return it to us in saleable condition within 14 days of receipt (orders within Ireland) and 30 days of receipt (orders within/outside of the E.U.)
Please complete the ‘Returns Form’ and return the item(s) to our address, unworn and unaltered.
Please note that items must be returned with all original packaging and barcode tags intact and with the returns form you received enclosed. If you need a returns form contact firstname.lastname@example.org The customer is responsible for all delivery costs, unless another agreement has been made.
Refunds will be credited to your original method of payment. Depending on your bank, refunds take 3-7 working days. Orders paid for using split payment (part gift card, part other payment method) will always be refunded to the Gift Card and any remaining balance will be paid back to the other payment method originally used.